Data Protection & Privacy Policy
We are committed to protecting your personal information and ensuring it is collected, used and stored responsibly, securely and transparently.
Privacy First
Your privacy and trust are at the heart of everything we do.
Secure & Safe
We implement appropriate safeguards to keep your data secure.
Transparent
We are clear about what we collect, why we collect and how we use it.
Your Rights
You have rights over your personal information and how it is used.
Why this policy matters
We collect personal information to support our mission and programmes, communicate with you and maintain transparent operations. We handle your information with care, respect and in compliance with applicable laws.
Key Areas Covered
Information We Collect
How We Use Your Information
Sharing & Disclosure of Information
Data Security & Safeguards
Data Retention & Deletion
Your Rights & Choices
Children's Information
Third-Party Service Providers
Breach & Incident Response
Cookies & Website Information
Data Protection & Privacy Policy – Version 1.0
Effective Date: 27 August 2026
Approved By: Board of Directors
Approval Date: 27 August 2026
Have a concern about your data or privacy?
If you have any questions, requests or concerns regarding your personal information, we're here to help.
Related Policies
Anti-Fraud & Anti-Corruption Policy
Zero tolerance towards fraud, bribery and corruption in all operations.
Donation Policy
Guidelines for accepting, processing and utilizing donations transparently.
Grievance Redressal Policy
Formal mechanism for raising and resolving concerns or complaints.
Volunteer Code of Conduct
Standards of behaviour and ethical conduct expected from all volunteers.